Fraud, often called Scams, is the fastest growing area of crime and is often not reported.

ActionFraud is the UK’s national fraud and internet crime reporting centre.

They provide a central point of contact for information about fraud and financially motivated internet crime.

Click here to download a leaflet about Action Fraud.


Scam Alerts Service from Which

Fraudsters are bombarding the UK public with scams, ruthlessly exploiting events like the pandemic to catch us off guard. People are falling victim to scams by email, text, phone calls and social media. Scammers are stealing £billions. We need to stay alert.

Free Which? Scam Alerts are regular email updates on the latest scams doing the rounds – and practical advice to keep you one step ahead of the scammers. Your friends and family can sign up too.

Sign up to free Which? Scam Alerts and outsmart the scammers. It only takes a minute.

Sign up for the free Scam Alerts Service

Coronavirus Vaccination Scams

As of 7 January 2021, Action Fraud had received 57 reports from members of the public who have been sent text messages claiming to be from the NHS, offering them the opportunity to sign up for coronavirus vaccinations. The texts ask the recipient to click on a link which takes them to an online form where they are prompted to input personal and financial details. In some cases the online form has looked very similar to the real NHS website.


Read more: Coronavirus Vaccination Scams

Bogus BT Telephone Call

Beware of a scam telephone call recently received from 0208 0400389 by one of our partners. The call stated, in an automated voice, "This is to inform you that your BT contract will be terminated tomorrow due to illegal theft and hacking activities. To restore your account and resolve the current scenario press 1 to talk to our investigation team right now. Please press 1 now. Thank you.

You can listen to the message here

Read more: Bogus BT Telephone Call

Parcel Delivery Scam

dpd delivery

The National Fraud Intelligence Bureau are warning people of a DPD parcel delivery scam.

Although the attached alert specifies the courier DPD, I have read of other similar scam messages in which a different courier was referred to, but the scam remains the same. Criminals will exploit people’s curiosity, I wasn’t expecting a parcel, I wonder what it is?


It is this kind of curiosity that may lead to the recipient of the email, text, WhatsApp, Messenger whatever, to click on the link or call a customer care number within the message.

If you receive such a message, either delete it because you are not expecting a delivery, or, contact the courier using a tried, tested and trusted means. Identify the genuine website and use contact details from there, not from the suspicious message.


Read more: Parcel Delivery Scam