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Whittlesey and District Neighbourhood Watch

Whittlesey and District Neighbourhood Watch

Creating safer, stronger and active communities

New Telephone Scam

telephoneA Cambridgeshire resident received  a call on their landline yesterday from 01438042813.

It was a recorded message stating that their internet was going to be turned off within the next  four hours and it wanted me to press 1 to connect to my internet provider.

The resident thought this was suspicious and disconnected the call. .

They contacted their Internet provider and they confirmed that this was not something that they would do.


STOP - Taking a moment to stop and think before parting with your money or information could keep you safe.

CHALLENGE - Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

PROTECT - Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

Unexpected PPI related company call

This scam relates to an unexpected telephone call in which the caller stated their name was Jessica and they were calling on behalf of CLAIMS.NET Ltd (PPI related company)

The number displayed on the caller ID 02393880028

The caller was described as having a strong eastern European accent.

Not only did the scammer know the name of the person they were calling, but they had knowledge of a genuine PPI claim they had made. (It is not known how they obtained this information)

The scammer asked for an email address so a PPI claim form could be sent to them, signed and then returned.

The suspect email address ended

It was only after a series of emails and telephone calls that the intended victim thought to check the Financial Conduct Authority website which warns people of PPI related scams. They knew what to do when the scammers called again.

Always be alert to any unexpected communication. Text, telephone, email, instant message, mail.

Just because someone knows your name does not mean they are genuine.

We are up against organised criminal gangs from all of the world, with technical means to steal information and use it against us.

If in doubt, invite the caller to write to you, but don’t give them your address.

Criminals will play on your emotions, it is urgent, you need to act now, the police will arrest you, bailiffs will take property, you have to act now, prizes, money, wins.

Two types of telephone, the one when you recognise the callers voice and the other type in which you don’t recognise the voice, and if you don’t, then assume they could be absolutely anyone.

If in doubt, always contact the caller using a previously tried, tested and trusted means. Use a different phone if possible, to the one you took the suspicious call on.

Always check there is a genuine dial tone, criminals can use a recording of a dial tone to fool people when the line has actually been left open.

If necessary, unplug the phone from the socket for a few minutes, reconnect, check for dial tone.

If you have not already looked at then have a look and enter your email address in the search bar and see if criminals already have your email address.

STOP – Take a moment to stop and think before parting with money or information about yourself

CHALLENGE – Could it be fake? It is ok to reject, refuse or ignore any request.

PROTECT – Contact your bank immediately if you think you have fallen for a scam. Then report to Action Fraud.


Fake Police Call

We're urging you to be vigilant after a man in his 70s received a call from ‘police officers’ in Fenland on 22nd June

The man, who lives in March, was told he’d be taken on a trip to Spain but to do so, he needed to go and draw out more than £3,500 from his bank.

He was urged not to tell police or bank staff about the phone call and, if asked, to say he needed the money for his ‘holiday’. He was also asked to keep the ‘officers’ on the phone for when he returned home, where he’d then get further instructions.

Luckily, this didn’t feel quite right to the man who flagged his suspicions up to a familiar staff member at the bank.

Officers visited the bank and accompanied the man home. The scammers waiting on the end of the phone hung up when an officer told them he was the man’s son.

A crime report has been raised with Action Fraud. Our message is simple: if it seems too good to be true - it probably is. We, local authorities or your bank would never ask for:

- Your bank account details or PIN number over the phone
- You to withdraw money and send it via a courier, taxi or by any other means
- You to send your bank cards or any other personal property via courier, taxi other by any other means

For more advice surrounding scams and what to look out for, visit:


Health and Safety Executive - Scam Email

Whether you are a business or individual, please be aware of the following phishing email which purports to represent HM Government Health and Safety Executive.

The original phishing email has an attachment, and the criminal states that in order to read the nature of the complaint, the recipient must open it.


Many phishing emails lure the recipient to click on a link, in this example the danger to your computer and network is opening the attachment which could result in a range of threats to your computer and network including ransomware in which file are encrypted with a demand of up to £200k for the files to be unencrypted. In the following phishing email, there is an attachment and shortcuts to avoid.

If you are confident, forward any phishing email to This email address is being protected from spambots. You need JavaScript enabled to view it. otherwise, DELETE and DELETE from the Trash or Recycle Bin, this will ensure any attachment is not opened in error.

Hyperlinks have been removed and edited from the email below, to prevent any accidental launching of the hyperlink.



From: HSE Health & Safety 12:30 < SHORTCUT EDITED BY POLICE> Sent: 09 June 2020 11:31


Subject: HSE Complaint Escalation

Importance: High


online message for ()

This is an official notification regarding an occurring investigation (case UEBDOGIH) made by our team (Health & Safety Executive).

We have received a complaint against your company regarding possible violations during the period of March - April 2020.

The main reason described in the complaint is regarding the inability of your company to adapt and respect the government regulations during this period.

We will begin our investigation targeting a period of the past three months.

The complainant will remain anonymous until an eventual trial will begin.


*            possible sanctions may include the permanent suspension of your company's activity

*            a complaint with the local prosecutor

Before we move forward we are expecting an answer from you and we will also schedule a phone call to discuss things further.

The complaint in full has been attached to this message, including the official HSE accusation.

Note: This email was sent from a notification-only email address which cannot accept incoming email. Please do not reply directly to this message and wait for our call and hard copy letter.​


Health & Safety Executive

HSE Complaint Escalation


More COVID-19 Scams

If you receive an electronic communication similar to the one below, be suspicious.

Emails, text messages, instant messages such as the one below are a scam.

Do not click on blue or any colour links within electronic messages unless you have verified who the sender is.

If in doubt, don’t click.


Read more: More COVID-19 Scams